Why does my client PC(s) prompt me to update even after my server PC has been updated?


  • Ascend releases quarterly updates to the software.
  • You need to update your server computer and login to it after the update before you can update the other computers in your shop.

What to do if the client computer doesn't register the server update

If you are updating your workstations (client computers) after updating the server and receive a prompt telling you that the server still needs to be updated, restart Ascend on that computer.

Sherpa Tip

If you get the same notification after restarting Ascend, restart the computer.

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