Release Notes (Beta)

October 2019 Beta 4

Software 19.3.87 / Database Schema 71 (no change from October 2019 Beta 3)

Ingenico Device Configuration: 17.3.1 / Firmware: 20.0.2.84 (no change from October 2019 Beta 3)

Ascend RMS Client

  • (new) (multi-store retailers) On the Remote Product Lookup dialog box:
    a. When accessed from a Quote, click Request Product and Add to Sale to convert to a Sale and add the product.
    b. Click a column title to sort its values.
    c. When accessed by right-clicking a sale item, the product is automatically selected.
    d. Transfer items requested cannot have a quantity greater than one.
    e. Right-click a sale item in the Work Order Details dialog box to access.
    f. Sale Item Comments are copied to the Transfer Item, and vice versa.
  • (new) Check Options > Receipts > Extra Receipt Options > Print Tax Details to display a breakdown of all tax rates and amounts applied to the transaction.
  • (new) (Trek retailers) Updates to APPLE pricing automatically send when an order is submitted. Manual updates are no longer required.
  • (fixed) (multi-store retailers) On the Check-In Transfers screen, receipts for customer requests print when a filter applies.
  • (fixed) Users cannot override the maximum number of Work Orders scheduled for a day without the Work Order Scheduling Override permission.
  • (fixed) On the Edit Serial Number dialog box, type in the Space field to select a value.
  • (fixed) When Case Qty is modified from a Vendor Order, the changes reflect on the Order Item regardless of how the change was made.

October 2019 Beta 3

Software 19.3.73 / Database Schema 71 (no change from October 2019 Beta 2)

Ingenico Device Configuration: 17.3.1 / Firmware: 20.0.2.84 (no change from October 2019 Beta 2)

Release Date: August 20, 2019

Ascend HQ

  • (new) On the Sales By Category report > Show SKUs:
    a. The QOH column displays your current stock for the product.
    b. Check Include Inventory with No Sales to display products you have in stock but have not sold in the selected date range.
    c. (multi-store retailers) Check Separate Location Details to display each location’s values on a separate line.
    d. Below the results list, click the arrow buttons to navigate through the results. Choose whether each page should display 20, 50, or 100 results each.

Ascend RMS Client

  • (new) In Database Explorer > Customers, users can customize and filter their grid view.
  • (new) Retailer availability on Trek’s website updates continuously. Stock quantities no longer use limited daily snapshots.
  • (fixed) When selling a Rental Item, the total Value Change displays on the Inventory Adjustment dialog box.
    Sherpa tip: All inventory information was correctly adjusted. This issue did NOT affect your inventory values.
  • (fixed) On the Inventory Adjustment dialog box, cancelling selection of a Serial Number retains the selected product information.
  • (fixed) When creating users:
    a. Removed (hidden) users are excluded when checking for duplicate users.
    Sherpa tip: Users cannot be restored if their name, initials, or password is a duplicate of another user.
    b. The correct warning message displays when a user’s name, initials, or email address are in use (e.g. Initials already in use does not display when the name entered is the duplicate value).
  • (fixed) On the Service Center screen, the correct Special Order icons display when the items on the vendor order are split.

October 2019 Beta 2

Software 19.3.52 / Database Schema 71 (change from October 2019 Beta 1)

Ingenico Device Configuration: 17.3.1 / Firmware: 20.0.2.84 (no change from October 2019 Beta 1)

Release Date: August 6, 2019

Ascend RMS Client

  • (new) Search performance is improved in transactions and Database Explorer > Products, Vendor Products, Orders, and Sales.
  • (new) In Database Explorer > Reservations > Rental Products > Rental Items (lower pane), click the Sell button to create an inventory (stock) adjustment to return the selected item(s) to your store’s stock so it can be sold to customers.

October 2019 Beta 1

Software 19.3.34 / Database Schema 70 (change from July 2019 Beta 7)

Ingenico Device Configuration: 17.3.1 / Firmware: 20.0.2.84 (no change from July 2019 Beta 7)

Release Date: July 23, 2019

We’ve recently increased our minimum hardware requirements. See the Minimum hardware requirements for Ascend article to verify your computers still meet the requirements.

Ascend HQ

  • (new) On Reports > Sales Team Analysis:
    a. Statistics on Quotes and Layaways display.
    b. UPT values round to two decimal places.
  • (fixed) On Reports > Sales Team Analysis:
    a. Columns automatically fit to the width of their contents.
    b. Values display correctly when there is an Add-on value, but not Total values (e.g. when the original sale item was returned).
    c. When refreshing the web page, values display for the date range selected.

Ascend RMS Client

  • (new) Automatic backups, scheduled report and QuickBooks General Ledger Summary (IIF) file deliveries, multi-store functions, and all uploads to Stratus are controlled by the Ascend.Rms.Agent Windows Service. An Ascend login on the server computer is no longer required.
  • (fixed) On the Ascend Service Health Status dialog box, the Ascend Update service is no longer checked.

Feedback and Knowledge Base