Release Notes (Early Release)

June 2021 Early Release 4

Software 21.3.145 / Database Schema 93.1 (change from June 2021 Early Release 3)

Ingenico iSC Touch 250 Device Configuration: 20.1.1 / Firmware: 23.2.46.1 (no change from June 2021 Early Release 3)

Ingenico Lane 7000 Device Configuration: 20.3.3 / Firmware: 6.81.9 (no change from June 2021 Early Release 3)

Release Date: July 13, 2021

Ensure all computers are running the current version of Ascend before processing any transactions.

Ascend RMS Client

  • (fixed) Customers’ In-Store Credit and Gift Certificate balances calculate correctly when the customer is set up to Purchase on Account. On the Purchase on Account screen, applying a single In-Store Credit or Gift Certificate payment to multiple transactions does not create a positive In-Store Credit/Gift Certificate balance (customer owes the store money).
  • (fixed) (Trek dealers) On the Receiving Wizard:
    a. Inventory values are not duplicated if multiple order items for a product exist on a Vendor Order and the order items are received at different times.
    b. Serial numbers are correctly applied to associated to special orders.
    c. When a Vendor Order contains an item which does not match the B2B record, clicking Generate Order Items continues to check for items in the selected shipment.

June 2021 Early Release 3

Software 21.3.140 / Database Schema 93 (no change from June 2021 Early Release 2)

Ingenico iSC Touch 250 Device Configuration: 20.1.1 / Firmware: 23.2.46.1 (no change from June 2021 Early Release 2)

Ingenico Lane 7000 Device Configuration: 20.3.3 / Firmware: 6.81.9 (no change from June 2021 Early Release 2)

Release Date: June 24, 2021

Ascend HQ

  • In Orders > Reorder Analysis:
    a. The QOO column displays the total quantity of unreceived order items in Ascend.
    Sherpa tip: For items ordered in bulk (case quantity), the number of cases displays.
    b. Click the Set to 0 button to clear reorder (min/max) values for all selected products.
    Sherpa tip: Previously selected products remain selected until changes are applied – be sure to apply all changes before clicking Set to 0.

Ascend RMS Client

  • (fixed) On the Receiving Wizard, a warning message displays when a Vendor Order # is entered on multiple Vendor Orders.

June 2021 Early Release 2

Software 21.3.136 / Database Schema 93 (no change from June 2021 Early Release 1)

Ingenico iSC Touch 250 Device Configuration: 20.1.1 / Firmware: 23.2.46.1 (no change from June 2021 Early Release 1)

Ingenico Lane 7000 Device Configuration: 20.3.3 / Firmware: 6.81.9 (no change from June 2021 Early Release 1)

Release Date: June 15, 2021

Ascend RMS Client

  • (new) On the Receiving Wizard:
    a. Average and Last Cost values update when order items are received.
    b. (multi-store retailers) When the order item received is marked to send to another location, the transfer item is created.
    c. When creating new vendor orders using the Generate Order Information button, a prompt displays if the product’s Cost is greater than MSRP and/or Cost/MSRP is $0.00 (or less).
    Sherpa tip: Cost may be $0.00, but MSRP must be greater than $0.00.
    d. When a special order item is received, its serial number is associated to the sale item.
    e. When a serial number does not exist for a serialized order item, no error displays.
    f. When multiple line items exist for order items, the appropriate number of items from the packing slip are received.
    g. When multiple Order Items are unchecked, no error displays.
    h. When creating new vendor orders using the Generate Order Information button, order item Cost reflects the price from the packing slip.
    i. When an error occurs during receiving, the screen automatically refreshes.
  • (fixed) When a transaction is closed using the X button (in the upper right corner:
    Sherpa tip: Exit transactions using the Back button (on the toolbar).
    a. Ascend does not “freeze”/become unresponsive.
    b. Any payments taken are recorded accordingly.
  • (fixed) In Database Explorer > Customers > Serial Numbers tab, no error displays when opening a serial number record.
  • (fixed) (multi-store retailers) On the Customer Panel on a transaction, the correct value displays for In-Store Credit > All Locations.
    Sherpa tip: Customer In-Store Credit and Gift Certificate balances display for all locations, but can only be used at the location which issued it.

June 2021 Early Release 1

Software 21.3.116 / Database Schema 93 (change from April 2021 Early Release 2)

Ingenico iSC Touch 250 Device Configuration: 20.1.1 / Firmware: 23.2.46.1 (no change from April 2021 Early Release 2)

Ingenico Lane 7000 Device Configuration: 20.3.3 / Firmware: 6.81.9 (no change from April 2021 Early Release 2)

Release Date: May 26, 2021

Highlights

Ascend HQ

  • Enter Safety Stock values on the Reorder Analysis tool to account for “backup stock” when calculating suggested reorder (min/max) values.

Ascend RMS Client

  • (Trek dealers) Use the Receiving Wizard to automatically retrieve order items included in a packing slip/shipment across multiple Vendor Orders.
  • (Trek dealers) Automatically create missing replacement products in the Product Replacement Wizard.
  • eCommerce Sales attempt to “intelligently” match any duplicate products in your system.
  • (Trek dealers) Display estimated Delivery Dates for special orders and order items.

Full Release Notes

Ascend HQ

  • (new) On the Reorder Analysis tool > Safety Stock column, enter the number of items you wish to keep in your “back stock” in addition to the number of items kept on your floor.
    For example: Your floor display has two hooks which can hold a total of six water bottle cages, but you want to ensure the hooks are always fully stocked. Enter a Safety Stock value of six so you have extra items to replenish the floor display while awaiting order items from the vendor/supplier. If your calculated sales and lead times indicate a minimum stock of four items and a maximum of six items, the Sugg Min column displays 10 and the Sugg Max column displays 12.

Ascend RMS Client

  • (new) (Trek dealers) In Database Explorer > Orders, click the Rec. Wizard button (on the upper toolbar) to scan or enter a Packing Slip Number to automatically retrieve order items included in the shipment.
    a. If a Vendor Order was not entered in your system, click the Generate Missing Orders button.
    b. Check the Order Items in the shipment and click Receive to check the selected items into inventory.
    Sherpa tip: If product Costs have permanently changed, check Update Vendor Costs before receiving. Check Split Shipping On Items if shipping costs should be applied to order item Cost.
    c. Click the Print Labels button to print labels for all received Order Items.
    d. Special ordered items on the orders included in the shipment are received in the order of oldest sale to newest (as quantity allows). If additional order items remain after all special orders are allocated, they are also received in the order of oldest sale to newest.
    Sherpa tip: If a special order should not be received yet, uncheck the order item before clicking the Receive button.
    e. Click the Print SO Receipts button to print standard (small) receipts for all received special order items.
    f. Users must have the Vendor Orders user permission to access this feature.
  • (new) On non-serialized special ordered sale items, Quantity can be edited. The Special Order dialog box re-displays.
    Sherpa tip: Serialized items (e.g. Bikes) cannot have a Quantity greater than one.
  • (new) The text on serial number labels displays in a larger font.
  • (new) (Trek dealers) On a Vendor Order, availability displays for Build To Order (BTO) products.
  • (new) On the Product Replacement Wizard:
    a. (Trek dealers) New products missing from your system are automatically created.
    Sherpa tip: Cost and MSRP values are based on Trek B2B order information. New products are created when there is not an exact match between the Trek SKU and Ascend VPN (vendor part number).
    b. For special orders, Discount History details from the original sale item are recorded with the replacement. In Reports > Discounts, Discount History Detail and Discount History Summary display values accordingly.
  • (new) On the eCommerce Sales screen, products which have a removed (hidden) duplicate do not cause a Product Match Failed status. Orders which contain active duplicate products in Ascend automatically match if:
    a. One product has a greater inventory value.
    b. One product is assigned to a category, but the other is uncategorized.
    Sherpa tip: Be sure to run Desktop > Tools > Advanced Database Functions > Remove Duplicate In store Products regularly to ensure no duplicate products exist in your system. If both duplicate items are assigned to a category and/or have equal inventory quantities, the order displays in Product Match Failed status.
  • (new) (Trek dealers) Estimated Delivery Dates from Trek displays for items on a submitted Vendor Order.
    Sherpa tip: Vendor Order # in Ascend must match the B2B Order number exactly – including spaces and other characters.
    See the Best practices for ordering & receiving article to ensure your store is  using the most efficient processes for ordering.
    a. On the Transaction screen, the Delivery Date column displays for special order items associated with a Vendor Order.
    Sherpa tip: Delivery Date on the Work Order Details screen will be added in a future release.
    b. On a Vendor Order, the Delivery Date column displays for all unreceived order items.
  • (fixed) On a Promotion, additional Promotional Items can be added after a product with a $0.00 MSRP is added.
  • (fixed) On a Work Order, the Special Order dialog box displays when appropriate.
  • There’s a lot of text here. Need a break? Are you a dog person, a cat person, or maybe you prefer something else?
  • (fixed) When the Customer Panel is collapsed on a transaction, minimizing and maximizing the screen does not cause Ascend to “freeze”/become unresponsive.
  • (fixed) On the Work Order Details screen, using in-cell editing and the Quickie buttons does not re-add previously removed sale items.
  • (fixed) When a sale item is associated to an order item in the Special Order dialog box, the association is removed if the sale item Quantity is changed to exceed the order item Quantity.
  • (fixed) When a special ordered sale item which was associated to an order item is removed, the association is removed.
  • (fixed) On a transaction, no errors display when:
    a. The transaction balance is $0.00.
    b. (Chase users) An Ingenico payment terminal is installed but disconnected.
    c. The user clicks a button on the toolbar while the transaction is saving.
  • (fixed) On a Vendor Order, Packing Slip and Invoice values can be entered in the Receiving History dialog box.
  • (fixed) On the Product Replacement Wizard, no error displays when searching for products.
    Sherpa tip: Ensure all computers (server AND workstations) meet Ascend’s minimum hardware requirements.
  • (fixed) (Chase users) When an Ingenico payment terminal is installed:
    a. Ascend does not “freeze”/become unresponsive when the transaction is paid in full.
    b. If the payment terminal is disconnected while processing an NFC (contactless) payment, it is not duplicated when attempting to process again.
    c. If the payment terminal is disconnected while processing a payment, the payment displays on the transaction screen.
  • (fixed) When full payment is taken to convert a Quote transaction to a Sale, the Special Order dialog box displays when appropriate.
  • (fixed) On a Vendor Order:
    a. The Items Received This Session and Amount Received This Session values update when an order item which was split is received.
    b. On the Order Summary pane, Cost and MSRP values display two decimals.
    c. (multi-store retailers) On the Order Summary pane, locations are not duplicated.
  • (fixed) On the Special Order dialog box, very long product descriptions do not cause the Comments field to shrink and become inaccessible.
  • (fixed) (Chase users) Credit/debit charges are not duplicated when the payment was successfully processed and a USB device (including but not limited to the Ingenico payment terminal) is disconnected from the computer.
  • (fixed) When a transaction is still saving, no error displays and users cannot click on toolbar or menu items.
    Sherpa tip: Ensure all computers (server AND workstations) meet Ascend’s minimum hardware requirements.
  • (fixed) (Trek dealers) Trek bike registrations record Purchase Date as either the Finished (closed) date for the transaction, or the date entered in the Trek Registration dialog box > This item is a gift field.
  • (fixed) Unnecessary log files for the Ascend.Rms.Agent service are not created on workstations.
  • (fixed) (multi-store retailers) On the Check-In Transfers screen, remaining transfers continue to display when one item is received.

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