Check What are the minimum hardware requirements for Ascend? to ensure your computer meets your needs for running Ascend.
If your store’s server requires replacement, you must schedule your upgrade with an Ascend support technician (phone: 877-875-8663, Option 1/email: firstname.lastname@example.org). This process can take up to three hours, and Ascend cannot be used during this time. Please schedule at least one week in advance so that we can ensure we have adequate coverage to assist other retailers!
a. Plug in and calibrate barcode scanners (no driver required).
i. DS4308-DL (corded, driver’s-license-capable) modelb. Epson receipt printer. (optional) Add a logo to your receipts.
ii. DS6878-DL (cordless, driver’s-license-capable) model
iii. LS2208 (corded, non-driver’s-license-capable) model
iv. LS4278 (cordless, non-driver’s-license-capable) model
v. LI4278 (cordless, non-driver’s-license-capable) model
c. If you have a cash drawer, simply plug it into your receipt printer and make sure you check Options > Sales and Returns > General > Workstation has Cash Drawer.
d. Ingenico payment terminal. (optional) Display custom images on the screen.
e. Zebra label printer.