Set up Gift Cards in my shop

Trek’s gift card program is a great way to increase foot traffic, give your customers more options, and boost holiday sales.

We offer two options of gift cards for retailers who participate in Trek’s credit card processing program through Chase:
  1. Standard cards printed with your shop's name can be purchased in increments of 250 with folders for $1.00 each. Orders take about 3-4 weeks to process. 
  2. Custom cards printed with text and images of your choice can be purchased in increments of 500 for $1.60 each with folders. Orders take about 3-4 weeks to process. 

If you are Chase integrated


1. Download the gift card order form you'd like to use.
     a. Click here for the Standard card order form.
     b. Click here for the Custom card order form.
2.  Fill out gift card order form.
3. Mail it to financial_services@trekbikes.com or fax it to 920-478-5608.

If you are not Chase integrated


If you are not integrated with Chase, you should consider it! Learn more by chatting with our support team, or filling out the Trek Enrollment Form with Chase. Once you are enrolled, you'll follow the same steps to sign up for gift cards.

If you do not want to enroll with Chase, your shop should use Gift Certificates instead of Gift Cards. See the Sell a Gift Certificate article for details.

What next?


Once you are integrated with Chase, and have received your new Gift Cards from financial services, you need to mark it in Ascend.

1. Navigate to Options > Payment Processing. Your Chase information should be filled out here.
2. Check the box for GIFT under Supported Cards.



3. Click OK or Apply.

Additional Resources


Video: Issue a Gift Certificate 

Video: Issue a Gift Card 

Integration

  1. Submit an idea for an improvement to the software
  2. Create an Ascend University account
  3. Process Trek warranties
  4. Display my product availability on TrekBikes.com
  5. Accounting for bikes bought on TrekBikes.com (Click & Collect)
  6. Return an item bought on TrekBikes.com
  7. Use the SmartEtailing Direct Mail Customer Export with Ascend
  8. Sign up for text alerts when there's an Ascend service issue
  9. Set up Gift Cards in my shop
  10. Send inventory & pricing information to Locally
  11. Set up a Quickbooks file
  12. Import a chart of accounts into Ascend
  13. Assign your Quickbooks accounts in Ascend
  14. Move files from Ascend into Quickbooks
  15. Ascend recommended practices for QuickBooks®
  16. Join the Ascend Customer Network (ACN) on Yammer
  17. Accessing Dexter from Ascend
  18. Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website
  19. Set up Ascend to import (download) ecommerce (SmartEtailing) sales
  20. Export (upload) product information to an eCommerce (SmartEtailing) website
  21. Process eCommerce (SmartEtailing) sales
  22. Set up email integration
  23. Help a customer apply for a Trek Card in your store
  24. View availability for Trek products using Order Grids
  25. Get started with Listen360 integration
  26. Listen360 Overview with Ascend
  27. Send purchase and registration information to Bike Index
  28. Register Bikes with Trek during transactions
  29. Selling Trek Project One (P1) bikes
  30. Use the Ascend Retailer Portal on ShareFile
  31. Quality Bicycle Products (QBP) integration
  32. Send bike sale information to Project 529 Garage
  33. Send inventory & pricing information to Bike Exchange

Feedback and Knowledge Base