Reboot an MC1000 inventory scanner

  1. With the device powered on, click and hold the red power button near the bottom of the scanner. The screen will flash off.
  2. Continue holding the power button as the MC1000 screen logo screen appears. Once the screen goes blank for a second time, let go of the power button.
  3. The scanner will now power itself on. Please be patient as this might take a few minutes. 
  4. Once the scanner reboots and re-configures itself, you'll see the AscendScan window and will be ready to begin scanning.
Sherpa tip: The Motorola MC1000 has been discontinued by the manufacturer and is no longer supported by Ascend. If you continue to experience difficulty with your hardware, please refer to the manufacture documentation for guidance. If you're interested in upgrading your hardware, visit our website to check out our monthly specials.

Feedback and Knowledge Base