There are a few different ways to get in contact with us:
- Call the support line
The support team is available from 8AM-6PM CST Monday-Friday. Emergency support is available from 6PM-10PM CST weekdays, and 8AM-5PM CST on weekends.
Support hours may vary around holidays!
- Send us an email
Email the support team at email@example.com.
Email the bookkeeping team at firstname.lastname@example.org.
Email the communications team (for any Uservoice, ACN, or Ascend University concerns) at email@example.com.
And email the sales team at firstname.lastname@example.org.
If you have a little more time, you can also contact us through our social media channels. You post publicly (where other retailers can also respond) or message our team directly on the Ascend Customer Network (ACN).
These messages may not be answered until the next business day.