Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website

Sherpa Tip: Ascend’s eCommerce integration is designed for use with the SmartEtailing website platform.

Multi-Store Retailers: Ascend's inventory export options must be configured at all locations, even if all locations do not upload to an eCommerce website.

  1. From the Ascend Desktop, click the Options tile.
  2. Select the eCommerce Export tab.
  3. In the Inventory Export FTP Address field, enter the FTP address from your eCommerce website provider. Do not enter ftp://.
  4. In the Inventory Export User field, enter the user name for your FTP account.
  5. In the Inventory Export Password field, enter the password for your FTP account.
  6. In the Inventory Export Short Name field, enter the Location Name as specified on your eCommerce website.
  7. (Multi-Store Retailers) From Data Upload Options, select the appropriate status for your location.
    a. None: Select this option if this location does not upload to an eCommerce website. Data from this location is not included in any manual OR automatic uploads.
    b. Single-Site: Select this option if this location is part of multi-store chain, but uploads to its own, individual eCommerce website.
    c. Multi-Site: Select this option if this location is part of multi-store chain and all stores in the chain upload data to a single eCommerce website.
  8. Click the OK button.

Additional resources

Article: Export (upload) product information to an eCommerce (SmartEtailing) website

Article: Set up Ascend to import (download) ecommerce (SmartEtailing) sales

Article: Process eCommerce (SmartEtailing) sales

Article: eCommerce Integration FAQs

Website: SmartEtailing Help Center

Article: Get started with Trek Connect E-Commerce

Integration

  1. Submit an idea for an improvement to the software
  2. Create an Ascend University account
  3. Process Trek warranties
  4. Display my product availability on TrekBikes.com
  5. Accounting for bikes bought on TrekBikes.com (Click & Collect)
  6. Return an item bought on TrekBikes.com
  7. Use the SmartEtailing Direct Mail Customer Export with Ascend
  8. Sign up for text alerts when there's an Ascend service issue
  9. Set up Gift Cards in my shop
  10. Send inventory & pricing information to Locally
  11. Set up a Quickbooks file
  12. Import a chart of accounts into Ascend
  13. Assign your Quickbooks accounts in Ascend
  14. Move files from Ascend into Quickbooks
  15. Ascend recommended practices for QuickBooks®
  16. Join the Ascend Customer Network (ACN) on Yammer
  17. Accessing Dexter from Ascend
  18. Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website
  19. Set up Ascend to import (download) ecommerce (SmartEtailing) sales
  20. Export (upload) product information to an eCommerce (SmartEtailing) website
  21. Process eCommerce (SmartEtailing) sales
  22. Set up email integration
  23. Help a customer apply for a Trek Card in your store
  24. View availability for Trek products using Order Grids
  25. Get started with Listen360 integration
  26. Listen360 Overview with Ascend
  27. Send purchase and registration information to Bike Index
  28. Register Bikes with Trek during transactions
  29. Selling Trek Project One (P1) bikes
  30. Use the Ascend Retailer Portal on ShareFile
  31. Quality Bicycle Products (QBP) integration
  32. Send bike sale information to Project 529 Garage
  33. Send inventory & pricing information to Bike Exchange

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