Set up Ascend to import (download) ecommerce (SmartEtailing) sales

Sherpa Tip: Ascend’s eCommerce integration is designed for use with the SmartEtailing website platform.

User Permissions

Users who will be processing eCommerce sales require the following user permissions:

  • eCommerce Import
  • Advanced Payments

Settings & Options

  1. From the Ascend Desktop, click the Options tile.
  2. Select the eCommerce Import tab and check Turn on eCommerce Sales Import.
  3. In the Download Order URL field, enter the value from your eCommerce website provider.
  4. In the Confirm Receipt URL field, enter the value from your eCommerce website provider.
  5. The Change Status URL field is not currently used.
  6. (Multi-store retailers) In the Multi-Store Location Name field, enter the Location Name as specified on your eCommerce website.
  7. (Multi-store retailers) Check This is the Primary eCommerce Location at the location which should download sales which are shipped to customers.
    Sherpa Tip: Only check this option at one location. In-store pickup sales automatically download to the appropriate location.
  8. Click the OK button.



Sherpa tip: If you accept PayPal payments through your website, create a custom payment type to record these payments. Standard credit card payments are already accounted for.

Additional resources

Article: Process eCommerce (SmartEtailing) sales

Article: Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website

Article: Export (upload) product information to an eCommerce (SmartEtailing) website

Article: eCommerce Integration FAQs

Website: SmartEtailing Help Center

Article: Get started with Trek Connect E-Commerce

Integration

  1. Submit an idea for an improvement to the software
  2. Create an Ascend University account
  3. Process Trek warranties
  4. Display my product availability on TrekBikes.com
  5. Accounting for bikes bought on TrekBikes.com (Click & Collect)
  6. Return an item bought on TrekBikes.com
  7. Use the SmartEtailing Direct Mail Customer Export with Ascend
  8. Sign up for text alerts when there's an Ascend service issue
  9. Set up Gift Cards in my shop
  10. Send inventory & pricing information to Locally
  11. Set up a Quickbooks file
  12. Import a chart of accounts into Ascend
  13. Assign your Quickbooks accounts in Ascend
  14. Move files from Ascend into Quickbooks
  15. Ascend recommended practices for QuickBooks®
  16. Join the Ascend Customer Network (ACN) on Yammer
  17. Accessing Dexter from Ascend
  18. Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website
  19. Set up Ascend to import (download) ecommerce (SmartEtailing) sales
  20. Export (upload) product information to an eCommerce (SmartEtailing) website
  21. Process eCommerce (SmartEtailing) sales
  22. Set up email integration
  23. Help a customer apply for a Trek Card in your store
  24. View availability for Trek products using Order Grids
  25. Get started with Listen360 integration
  26. Listen360 Overview with Ascend
  27. Send purchase and registration information to Bike Index
  28. Register Bikes with Trek during transactions
  29. Selling Trek Project One (P1) bikes
  30. Use the Ascend Retailer Portal on ShareFile
  31. Quality Bicycle Products (QBP) integration
  32. Send bike sale information to Project 529 Garage
  33. Send inventory & pricing information to Bike Exchange

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