Set up Ascend to import (download) ecommerce sales

Locally integration is available in the April 2021 version of Ascend (released 28 April, 2021).

Sherpa Tip: Ascend’s eCommerce integration is designed for use with the SmartEtailing and Locally website platforms.

User Permissions

Users who will be processing eCommerce sales require the following user permissions:

  • eCommerce Import
  • Advanced Payments

Settings & Options

  1. From the Ascend Desktop, click the Options tile.
  2. Select the eCommerce Import tab.
  3. From the provider dropdown, select the appropriate option.
    a. SmartEtailing:
         i. Check Turn on eCommerce Sales Import.
          ii. In the Download Order URL field, enter the value from your eCommerce website provider.
          iii. In the Confirm Receipt URL field, enter the value from your eCommerce website provider.
          iv. The Change Status URL field is not currently used.
          v. (Multi-store retailers) In the Multi-Store Location Name field, enter the Location Name as specified on your eCommerce website.
          vi. (Multi-store retailers) Check This is the Primary eCommerce Location at the location which should download sales which are shipped to customers.
    Sherpa Tip: Only check this option at one location. In-store pickup sales automatically download to the appropriate location.


    b. Locally:
         i. Check Enabled.
         ii. In the Store ID field, enter your location’s Locally store ID.Sherpa tip: This ID can be found at the end of your store URL (e.g. https://www.locally.com/store/{123456}) or in your inventory feed email address (e.g. feeds.{123456}.a7905f195b@robot.locally.com).


  4. Click the OK button.

Additional resources

Article: Process eCommerce sales

Article: Set up Ascend to export (upload) products to an ecommerce website

Article: Export (upload) product information to an eCommerce website

Article: eCommerce Integration FAQs

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