Set up Ascend to import (download) ecommerce (SmartEtailing) sales

Sherpa Tip: Ascend’s eCommerce integration is designed for use with the SmartEtailing website platform.

User Permissions

Users who will be processing eCommerce sales require the following user permissions:

  • eCommerce Import
  • Advanced Payments

Settings & Options

  1. From the Ascend Desktop, click the Options tile.
  2. Select the eCommerce Import tab and check Turn on eCommerce Sales Import.
  3. In the Download Order URL field, enter the value from your eCommerce website provider.
  4. In the Confirm Receipt URL field, enter the value from your eCommerce website provider.
  5. The Change Status URL field is not currently used.
  6. (Multi-store retailers) In the Multi-Store Location Name field, enter the Location Name as specified on your eCommerce website.
  7. (Multi-store retailers) Check This is the Primary eCommerce Location at the location which should download sales which are shipped to customers.
    Sherpa Tip: Only check this option at one location. In-store pickup sales automatically download to the appropriate location.
  8. Click the OK button.

Sherpa tip: If you accept PayPal payments through your website, create a custom payment type to record these payments. Standard credit card payments are already accounted for.

Additional resources

Article: Process eCommerce (SmartEtailing) sales

Article: Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website

Article: Export (upload) product information to an eCommerce (SmartEtailing) website

Article: eCommerce Integration FAQs

Website: SmartEtailing Help Center

Article: Get started with Trek Connect E-Commerce

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