Process an eCommerce payment

The eCommerce payment type is intended to record payments taken online via credit card for website orders. See the Process eCommerce (SmartEtailing) sales article for full details on importing (downloading) integrated eCommerce sales into Ascend.

  1. From the Payment toolbar, click the eCommerce button.
  2. The Amount field automatically populates with the amount due on the transaction. If the amount the customer paid is different, enter that amount instead.
  3. From the Card Type drop-down, select the appropriate credit card type.
  4. Click the Save button.
  5. If the customer overpaid on the transaction, the Change Due dialog box displays. Click Cancel to process a refund. 

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