Sherpa Tip: A customer must have an available (negative) Gift Certificate balance on their account before you can process a payment. See sell a Gift Certificate for details on issuing gift certificates.
- From the Payment
toolbar, click the Gift Cert button.
- The Amount field
automatically populates with the amount due on the transaction. If the amount
the customer wishes to use is different, enter that amount instead.
Sherpa Tip: Not sure how much the customer has available? The customer’s available balance displays below the Comments field. An available balance displays in parentheses.
- Click the Save
- If the customer overpaid on the transaction, the Change Due dialog box displays. Click OK to return cash to the customer.