Sherpa Tip: A customer must have an available (negative) In-Store Credit balance on their account before you can process a payment. See How do I issue In-Store Credit? for details on issuing in-store credits.
- From the Payment
toolbar, click the In-Store button.
- The Amount field
automatically populates with the amount due on the transaction. If the amount
the customer wishes to use is different, enter that amount instead.Sherpa Tip:
Not sure how much the customer has available? The customer’s available balance
displays below the Comments field.
An available balance displays in parentheses.
- Click the Save
- If the customer overpaid on the transaction, the Change Due dialog box displays. Click OK to return cash to the customer.