Create a sales promotion

Promotions in Ascend make it easy for you to quickly discount specific products or categories for your customers. 

Create a promotion manually

1. Select View > Promotions from the Ascend Desktop.
2. Click the Add icon just below the search bar near the top of the screen.
3. Select your Promotion preferences including: TypeDescriptionStart Date, and End Date

4. Click Save to record your settings and create your Promotion

Promotions can be limited to:
  • Customers in a specific Customer Group by checking the Customer Groups Only box. Please note that this is a permanent option and cannot be undone once the Promotion is saved. 
  • All customers who physically visit your store by checking the In-Store box.
  • Specific locations by checking the Use Promotion Pricing box. 
Sherpa TipUse the Closeout option to help move older product off your shelves. Closeout Promotions don't expire until the product sells out. 

Download a Promotion using the Promotion Wizard

1. Select View > Promotions from the Ascend Desktop.
2. Click the Wizard icon.

3. The Promotion Wizard window opens. Highlight a Promotion here, and view the included products for that promotion on the bottom.

4. You can highlight individual products in the promotion to:
  • Edit the Product record,
  • Remove the item from the promotion,
  • Or print a product label.
If you remove a product from the sale, it appears in the Removed tab over here, so you can always keep track of them. And if you accidentally remove a product you didn't intend to, you can Restore products.

There’s also a tab for Discrepancies, which will include any products in the sale that don’t exist in your Ascend system or that have duplicate UPCs. For duplicates, you can edit the product record from here to fix any issues.

5. When you’re ready, click Download to add the sale promotion to your database.

6. Click the Print Labels icon to print a set of labels for all items in your new Promotion. Select the number of labels you want, or select this button so you can confirm each item one at a time before printing.

7. Click Close when you're done.

Additional resources

Video: Run a Promotion


  1. Run a sales transaction
  2. Complete a return
  3. Create a layaway
  4. Create a quote
  5. Add a customer
  6. I messed up a sale/payment. How do I fix it?
  7. Change a Tax Rate during a sale
  8. Set up a category flat tax
  9. Create a sales promotion
  10. Add or edit products for an existing sales promotion
  11. Create, edit, and use coupons
  12. Download coupons using the Coupon Wizard
  13. Discounting By Quantity Purchased (Kits)
  14. Record a payout
  15. Sell a Gift Card
  16. Sell a Gift Certificate
  17. Issue In-Store Credit
  18. See sales totals for my customers (like what they owe us, what we owe them, and what they've spent over time)
  19. Use the Cash Drawer Counter
  20. Add a country in Ascend
  21. Add a Tax Exception Reason
  22. Create custom payment types
  23. Print a large receipt for a transaction
  24. Exchange a product for a customer
  25. Use rounded payments
  26. See who took a payment
  27. Change the customer in a transaction
  28. Charge a purchase to Purchase on Account (accounts receivable)
  29. Set up Purchase on Account for a customer (accounts receivable)
  30. Close Purchase on Account for a customer (accounts receivable)
  31. Post a payment to Purchase on Account (accounts receivable)
  32. Send invoices for Purchase on Account (accounts receivable)
  33. Handle Special Order items
  34. Process a cash payment
  35. Process a check payment
  36. Process a custom payment type
  37. Process an eCommerce payment
  38. Process a financing payment
  39. Process a gift card payment
  40. Process a gift certificate payment
  41. Process an in-store credit payment
  42. Manually process a credit card, Trek Card, or gift card payment
  43. Process credit or debit card payments using the (Ingenico) payment terminal
  44. Process a Trek Card payment
  45. Process a trade-in payment
  46. Manage Discount Reasons
  47. Discount items on a transaction
  48. Create and Use Customer Groups
  49. Using customer data

Feedback and Knowledge Base