Send purchase and registration information to Bike Index

Bike Index is a bicycle registration service that has tools for bike shops to register bikes for their customers at point of sale. Ascend integration allows automatic registration upon purchase.

System Setup

Bike Index

Ascend

  • Verify Ascend is on the latest version.
  • Assign serial numbers to all bikes sold.
  • Create a SKU to add to transactions when customers decline to register their bike.
    Sherpa tip: Print labels to keep at every register.
    a. Description: Bike Index Do Not Register
    b. SKU: NO BIKE INDEX
    c. Estimated Cost: $0.00
    d. MSRP: $0.00
    e. Non-Inventory: Checked
    f. eCommerce: Unchecked

Save & Schedule Sales Feed

Multi-store retailers: Reports must be saved & scheduled separately for each location.

  1. Save the Bike Index Sales Feed query (available on www.ascendrms.com) to your computer (e.g. the Windows® Desktop).
  2. Run the query; see the How do I run a custom query? article for details.
  3. On the toolbar, click Save and enter <Store name and location> - Bike Index Sales Feed and click OK. The report saves in the My Queries folder of Reports.


  4. On the toolbar, click Delivery.


  5. From the Time dropdown menu, select 11:30 PM.
    Sherpa tip: Another time after your shop closes can be chosen if you already have multiple reports scheduled for this time.
  6. In the Recurrence Pattern section, select Daily and enter Every 1 Day.
  7. In the Delivery Method section, select Email and enter the email address(es) you wish to receive a copy of the day’s results.
  8. In the Delivery Method section, select FTP/SFTP and enter the following information:
    a. Host Address: ftp://ascendftp.bikeindex.org:20
    b. Protocol: Select FTP – File Transfer Protocol
    c. Port: 20
    d. Login: ascendftp
    e. Password: Enter the password you received from Bike Index.
  9. In the Report Parameters section, select Today.
    Sherpa tip: See the How do I deliver reports automatically? article for additional delivery options.
  10. Click Save.

Integration

  1. Submit an idea for an improvement to the software
  2. Create an Ascend University account
  3. Process Trek warranties
  4. Display my product availability on TrekBikes.com
  5. Accounting for bikes bought on TrekBikes.com (Click & Collect)
  6. Return an item bought on TrekBikes.com
  7. Use the SmartEtailing Direct Mail Customer Export with Ascend
  8. Sign up for text alerts when there's an Ascend service issue
  9. Set up Gift Cards in my shop
  10. Send inventory & pricing information to Locally
  11. Set up a Quickbooks file
  12. Import a chart of accounts into Ascend
  13. Assign your Quickbooks accounts in Ascend
  14. Move files from Ascend into Quickbooks
  15. Ascend recommended practices for QuickBooks®
  16. Join the Ascend Customer Network (ACN) on Yammer
  17. Accessing Dexter from Ascend
  18. Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website
  19. Set up Ascend to import (download) ecommerce (SmartEtailing) sales
  20. Set up email integration
  21. Export (upload) product information to an eCommerce (SmartEtailing) website
  22. Process eCommerce (SmartEtailing) sales
  23. Help a customer apply for a Trek Card in your store
  24. View availability for Trek products using Order Grids
  25. Get started with Listen360 integration
  26. Listen360 Overview with Ascend
  27. Send purchase and registration information to Bike Index
  28. Register Bikes with Trek during transactions
  29. Selling Trek Project One (P1) bikes
  30. Use the Ascend Retailer Portal on ShareFile
  31. Quality Bicycle Products (QBP) integration
  32. Send bike sale information to Project 529 Garage
  33. Send inventory & pricing information to Bike Exchange

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