Set up the 2019 Trek Summer Clearance Sale

Take advantage of Trek's national marketing campaign and sale pricing to clear out your old bike models at the end of the season.

See Dexter for full details on the 2019 Summer Clearance Sale.

If you wish to honor Trek’s early advertised sale pricing, download the Trek 2019 Summer Clearance Sale Early Advertising promotion.

System setup

  • Keep Ascend on the latest version: See the How do I install an Ascend update? article.
  • Keep Trek vendor products up-to-date: See the How do I import a large number of vendor products into my system? article.
  • Ensure all products in stock are properly categorized.
    Sherpa Tip: Categorize products at the time they are received - check Options > Ordering > Check for missing product attributes.
  • Register all bikes sold with Trek: See the Register Bikes with Trek during transactions article.
  • Download and install the advertising image on your Ingenico payment terminal.
  • Promotional Trek Card financing rates (12 MO PROMOTION - PLAN 452) are automatically available in the Plan Option drop-down payment menu.
  • Download Trek sale pricing: From the Ascend Desktop, select the View menu > Promotions, then click the Wizard button on the toolbar and download the appropriate Trek Closeout promotion(s).
    Sherpa tip: If you wish to honor Trek’s early advertised sale pricing, download the Trek 2019 Summer Clearance Sale Early Advertising promotion.
    Use the Inventory > Aged Inventory report to determine whether you have additional models to closeout. See the How do I add or edit products for an existing sales promotion? for details on including these models in this promotion.
    If you're a multi-store retailer, sale pricing automatically shares between all locations, so you only need to download each sale at one location.

FAQs & troubleshooting

Promotional Sale Pricing

Q: How do I keep sale prices from showing on SmartEtailing early?

A: Sale pricing will only display early if you use the Supplier Sync service. If you do not wish to display sale pricing early, disable the sale price feed on SmartEtailing (contact SmartEtailing support for assistance).

Q: Why aren’t the Promotion Wizards available early?

A: Trek often makes last-minute changes to the promotion in order to keep your pricing competitive. If you’ve already downloaded the Promotion Wizard into your system, existing pricing DOES NOT change if the promotion is downloaded again – we don’t want to override any pricing adjustments you’ve made to accommodate your store and/or market!

In order to ensure you have the most up-to-date information for this promotion, and with as little work as possible on your end, we’ve chosen to delay releasing this information as long as possible so you do not need to do any re-work.

Q: When I try to download the Promotion Wizard, the Discrepancy tab shows items with Duplicate UPC, but I’ve cleaned up all of my duplicate products.

A: By default, the Remove Duplicate Products utility only displays products that are in stock – to view all duplicate products in your system, uncheck Inventory Only.

The Promotion Wizard does not exclude hidden (removed) products – if you’re seeing products which were already hidden (removed) from your system, edit the hidden product (click the pencil icon above the product list) and remove its UPC.

Q: Are the Trek 2019 Summer Clearance Sale Early Advertising and Trek Closeout Promotion Wizard downloads the same?

A: No – models may change between the early advertising period (July 5-August 22) and the start of the sale (August 23).

Q: A customer special ordered a bike prior to the campaign, but it hasn’t been discounted to the sale price.

A: Sale pricing (including downloads from the Promotion Wizard) is not retroactive. Pricing changes of any kind are never applied to existing transactions so as not to override or reset any special pricing you’ve already applied to the sale item. Employees can manually discount these items to the appropriate sale price.

Q: My store uses custom pricing. Can I still download the Promotion Wizard?

A: You can – simply download the Promotion Wizard for the pricing closest to yours. After downloading, sale prices can be adjusted to meet your needs; see the How do I add or edit products for an existing sales promotion? article for details.

Alternatively, you can also create your own promotion and apply sale pricing according to your custom see the How do I create a sales promotion? article for details.

Q: I have another promotion running at the same time, and/or I offer special pricing to employees or other customer groups. Will the discounts be combined?

A: That’s ok! Discounts do not combine – Ascend applies the lowest applicable sale price to the customer’s transaction.

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