TrekFest 2020


Take advantage of Trek's national marketing campaign, sale pricing for your customers, and rebates for you on select products. Ascend queries allow you to easily submit for your rebates.

See the B2B article for full details on the 2020 TrekFest promotion.

TrekFest Promotion Wizards will be available the day before the promotion starts. Promotion Wizards for new products will be available separately upon product release. Rebate queries will be available the day after the promotion is over. Rebate forms are due to no later than April 30.

System setup

  • Keep Ascend on the latest version: See the How do I install an Ascend update? article.
  • Keep Trek vendor products up-to-date: See the How do I import a large number of vendor products into my system? article.
    Sherpa tip: New product releases are included in this sale - be sure to update Trek vendor products prior to downloading the Promotion Wizards.
  • Ensure all products in stock are properly categorized.
    Sherpa Tip: Categorize products at the time they are received - check Options > Ordering > Check for missing product attributes.
  • Register all bikes sold with Trek.
  • Download and install the advertising image on your Ingenico payment terminal (available on
  • Promotional Trek Card financing rates (12 MO PROMOTION - PLAN 452) are automatically available in the Plan Option drop-down payment menu.
  • Download Trek sale pricing: From the Ascend Desktop, select the View menu > Promotions, then click the Wizard button on the toolbar.
    Sherpa Tip: TrekFest Promotion Wizards will be available the day before the promotion starts.
    If you're a multi-store retailer, sale pricing automatically shares between all locations, so you only need to download each sale at one location.
    Older bike models may not be included in these lists. See the How do I add or edit products for an existing sales promotion? for details on including these models in this promotion.

End-of-sale reporting

Sherpa Tip: Rebate queries are due to Trek by April 30. Rebate amounts are based on Trek advertised retail price.

  • Download and run the TrekFest 2020 rebate queries (available on
    Sherpa tip: Rebate queries will be posted the day after the promotion is finished.
    a. Trek 2020 TrekFest Bike Rebates
    b. Trek 2020 TrekFest P&A Rebates – US
    c. Trek 2020 TrekFest P&A Rebates – CAN
  • Email the results of the query (in XLSX format) to Trek Customer Care at

FAQs & troubleshooting

Promotional Sale Pricing

Q: How do I keep sale prices from showing on SmartEtailing early?

A: Sale pricing will only display early if you use the Supplier Sync service. If you do not wish to display sale pricing early, disable the sale price feed on SmartEtailing (contact SmartEtailing support for assistance).

End-of-Sale Reporting

Q: Why isn't a bike sold showing on the report?

A: This is generally due to one or more of the following reasons:

  • The product is not categorized under a Bikes category (i.e. your parent category name must be "Bikes").
  • The transaction was created or finished on a date outside of the sale dates.
  • The product does not have Trek Bicycle Corporation as a vendor.

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