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Get started with Klarna payment integration (Canada)

Klarna is a financing option for customers that allows them to pay off their purchases over time. Retailers using the integrated version of Klarna with Ascend are given a special rate.

Klarna is not a line of credit - the loan is specific to the individual sale. Any sale over $35 and up to $4,000 can be financed with Klarna. There aren’t any hidden fees and your customers can choose which payment plan work best for them. Whether they’re stretching their budget to get the higher-end bike that they really want, or they didn’t know about all the gear and accessories they need in addition to the bike…. Klarna is a great way to bridge that budget gap.

Klarna will be available to retailers in Canada starting on July 1st, 2021.

Get started with Klarna


Not an Ascend retailer? No problem! Learn how to set up your Klarna account and the use Klarna’s Merchant Portal to directly process payments from any device with internet access.

Visit the Ascend Retailer Portal to download Klarna images to display on your Ingenico devices as an advertising tool.

Klarna merchant support


https://www.klarna.com/ca/business/merchant-support/
Phone: (833)916-3550
Email: merchant.ca@klarna.com
Chat: Available through the Merchant Portal (M-Th 8 AM-1 AM; F 6 AM-6 PM)

Klarna customer support


Website: https://www.klarna.com
FAQs: https://www.klarna.com/ca/customer-service/
Klarna app: https://www.klarna.com/ca/klarna-app/
Phone: (833)916-3555
Email: customerservice@klarna.com
Chat: Available through the Klarna mobile app

Additional resources


Video: Introducing Klarna on Trek University
Video: Learn Klarna Demo Reel on Klarna's website

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