All articles
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¿Cómo agregar un cliente?
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¿Cómo completo una devolución?
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¿Cómo crear un pedido de proveedor?
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¿Cómo dar de alta un nuevo usuario?
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¿Cómo ejecuto una transacción de venta?
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¿Cómo gestionar la carga de trabajo en mi taller?
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¿Cómo puedo recibir asistencia remota?
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¿Cómo vender un vale-regalo?
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¿Qué hace cada autorización de usuario en Ascend?
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Accéder au Ascend HQ
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Access Ascend HQ
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Accessing Ascend Analytics
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Accessing Ascend Online Reports (AOR)
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Accessing Dexter from Ascend
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Accounting for bikes bought on TrekBikes.com (Click & Collect)
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Add a country in Ascend
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Add a custom image to the (Ingenico) payment terminal
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Add a customer
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Add a logo to the receipt printer
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Add a new user
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Add a Tax Exception Reason
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Add a user in Ascend Analytics
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Add or edit a product
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Add or edit products for an existing sales promotion
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Adjust the contrast on an MC1000 inventory scanner
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All about Fast Login (Force Login or Forced Login)
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All about the AOR Customer Transaction history report
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All about the AOR Reorder Report
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All about the AOR Service History report
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All about the Ascend User permissions
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All about the employee Time Clock
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Analyze inventory scan results
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Ascend Analytics metrics
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Ascend can't connect to my payment processing device
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Ascend HQ Analyse des catégories
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Ascend HQ Analyse verkoopteam metrics
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Ascend HQ Analytics Metrics
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Ascend HQ Categorie Analyserapport
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Ascend HQ Category Analysis metrics
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Ascend HQ FAQs
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Ascend HQ RPM Accuracy metrics
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Ascend HQ RPM Satus controle rapport
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Ascend HQ Sales Team Analysis metrics
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Ascend HQ Service Team Analysis metrics
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Ascend HQ Vérification de l'état du RPM
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Ascend recommended practices for QuickBooks®
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Ascend requirements for hardware & peripherals
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Assemble a product for a customer (bike builds)
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Assembler un produit pour un client
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Assign your Quickbooks accounts in Ascend
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Change a Tax Rate during a sale
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Change the customer in a transaction
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Charge a purchase to Purchase on Account (accounts receivable)
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Close Purchase on Account for a customer (accounts receivable)
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Comment ajouter un client?
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Comment ajouter un nouvel utilisateur?
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Comment créer une commande fournisseur?
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Comment effectuer un retour?
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Comment exécuter une transaction de vente?
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Comment gérer la charge de travail de mon atelier?
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Comment gérer la réparation d'un client?
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Comment puis-je connecter un technicien de support à mon ordinateur?
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Comment vendre un bon d’achat?
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Complete a return
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Configure the default work order preferences
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Configure the Unitech EA500 Plus inventory scanner
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Configure the Windows® settings for Ascend on the computer
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Connect the cash drawer
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COVID-19 retailer resources
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Create a layaway
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Create a new Product Category
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Create a quote
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Create a sales promotion
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Create a Vendor Order (purchase order)
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Create an Ascend University account
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Create and Use Customer Groups
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Create custom payment types
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Create customer and product queries
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Create rental Collections, Products, and Items
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Create rental Rate programs
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Create, edit, and use coupons
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Discount items on a transaction
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Discounting By Quantity Purchased (Kits)
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Display my product availability on TrekBikes.com
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Download coupons using the Coupon Wizard
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eCommerce Integration FAQs
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Een nieuw werkstation installeren
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Een product voor een klant assembleren
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Email employees
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Exchange a product for a customer
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Exigences matérielles minimales pour Ascend
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Export (upload) product information to an eCommerce (SmartEtailing) website
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Export query data from Ascend
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Find my "top" customers
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Fixez des objectifs de RPM dans Ascend HQ
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Gebruik de Ascend Retailer Portal op ShareFile
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Get a Support Tech connected to my computer
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Get started with Ascend’s eCommerce (SmartEtailing) integration
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Get started with Ascend’s Reservations functions
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Get started with Listen360 integration
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Get started with Trek Connect E-Commerce
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Handle Special Order items
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Handling internet outages or connection issues
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Handling seasonal employees (who may come back next year)
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Handling vendor/supplier price changes (updates)
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Help a customer apply for a Trek Card in your store
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Het Prikklok rapport van Ascend HQ gebruiken
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Hoe voeg ik een klant toe?
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How does a label audit work?
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How to set your Ascend desktop
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I can't log in to Ascend
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I forgot my password for Ascend
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I forgot my user name or password for Ascend Online Reports
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I forgot my username or password for Ascend Analytics
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I messed up a sale/payment. How do I fix it?
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I messed up an order. How do I undo it?
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Import a chart of accounts into Ascend
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Import a large number of Rental Items into Ascend
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Import a large number of Rental Products into Ascend
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Import a large number of vendor products into Ascend
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Import scan files from an MC2180 Inventory scanner
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In-Store Products vs. Vendor Products
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Install a new workstation
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Install an Ascend update
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Install an MC2180 inventory scanner
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Install Ascend on a new workstation
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Install the (Ingenico) payment terminal
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Install the label printer
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Install the receipt printer
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Installer un nouveau poste de travail
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Issue In-Store Credit
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Join the Ascend Customer Network (ACN) on Yammer
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Listen360 FAQs
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Listen360 Overview with Ascend
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Manage Discount Reasons
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Manage the service center’s workload
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Manage the work order Quickies buttons
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Manage users across all multi-store locations
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Manage Work Order Spaces in Ascend
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Manage Work Order statuses
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Manually process a credit card, Trek Card, or gift card payment
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Messaging customers
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Métrique d’analyse de l’équipe de vente d’Ascend HQ
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Minimale hardwarevereisten voor Ascend
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Move files from Ascend into Quickbooks
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My barcode scanner isn't working
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My inventory scanner isn't connecting to Windows Mobile Device Center
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My inventory scanner isn't working
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My label printer isn't working
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My nightly database backups are failing
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Notas de actualización (Versión general)
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Planifier la livraison par e-mail du rapport d’analyse des catégories Ascend HQ
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Post a payment to Purchase on Account (accounts receivable)
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Prepare for a full-store physical inventory
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Prepare for cycle counts
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Print a large receipt for a transaction
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Private Beta Programs
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Process a cash payment
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Process a check payment
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Process a custom payment type
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Process a customer’s repair (work order)
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Process a financing payment
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Process a gift card payment
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Process a gift certificate payment
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Process a trade-in payment
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Process a Trek Card payment
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Process an eCommerce payment
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Process an in-store credit payment
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Process credit or debit card payments using the (Ingenico) payment terminal
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Process eCommerce (SmartEtailing) sales
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Process payments during an internet outage
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Process Trek warranties
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Producten verkopen van bestaande leveranciersnabestellingen
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Quality Bicycle Products (QBP) integration
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Que fait chaque autorisation utilisateur dans Ascend?
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Quick start guide for cashiers
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Reboot an MC1000 inventory scanner
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Recalculate the Average Cost for a product
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Receive Vendor Orders
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Recommended settings for AscendScan and the MC2180 inventory scanner
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Reconcile inventory
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Record a payout (petty cash)
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Record bike inspections and recommended service (multi-point inspection)
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Register Bikes with Trek during transactions
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Release Notes (Beta)
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Release Notes (Early Release)
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Release Notes (General Release)
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Resolve discrepancies in inventory counts
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Return an item bought on TrekBikes.com
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RPM-doelen instellen in Ascend HQ
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Run a custom query
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Run a sales transaction
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Schedule a Reservation
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Schedule email delivery of Ascend HQ Category Analysis report
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Scheduled Report Delivery FAQs
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Sectioning the store for a full-store inventory
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See sales totals for my customers (like what they owe us, what we owe them, and what they've spent over time)
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See who took a payment
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Sell a Gift Card
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Sell a Gift Certificate
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Sell a rental item
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Selling products from existing vendor/supplier backorders
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Selling products that come in bulk (case quantity)
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Selling Trek Project One (P1) bikes
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Send bike sale information to Project 529 Garage
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Send inventory & pricing information to Bike Exchange
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Send inventory & pricing information to Locally
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Send inventory and sales data to Specialized using S_Connect
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Send invoices for Purchase on Account (accounts receivable)
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Send purchase and registration information to Bike Index
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Serialization
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Set “off” season product Mins and Maxes
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Set goals in Ascend Analytics
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Set RPM Goals in Ascend HQ
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Set up a barcode scanner
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Set up a category flat tax
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Set up a Quickbooks file
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Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website
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Set up Ascend to import (download) ecommerce (SmartEtailing) sales
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Set up email integration
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Set up Gift Cards in my shop
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Set up my service center’s availability for scheduling
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Set up Purchase on Account for a customer (accounts receivable)
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Set up reports to deliver automatically
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Set up SMS (text) integration
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Set up workstation names
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Sign up for Ascend emails
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Spot check inventory values
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Submit a support ticket
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Submit an idea for an improvement to the software
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The cash drawer isn't opening
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The touch screen isn't working on my payment terminal
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Tips to keep my system protected
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Toegang tot Ascend HQ
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Transfer products between multi-store locations
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Trek Connect Retail Marketing (TCRM) post-purchase emails
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Trek integration in Vendor Orders
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Troubleshooting the receipt printer
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Turn off serial number prompts
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Update the Ingenico payment terminal driver
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Use the SmartEtailing Direct Mail Customer Export with Ascend
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Use rounded payments
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Use the Ascend Retailer Portal on ShareFile
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Use the Cash Drawer Counter
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Use the Category Mapper
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User permissions for a cycle count or full-store inventory
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Using customer data
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Using the Ascend HQ Time Clock report
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Using the Inventory Center for Cycle Counts and Full-store Physical Inventory
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Using the Orders Received by Session report
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Utilisation du rapport Horloge dans Ascend HQ
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Utilisez le portail Ascend Retailer sur ShareFile
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Vendor product update: Trek 2022 model year bike rollover
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Vendor/supplier labeling programs
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Vente de produits à partir de commandes en backorders existants
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View availability for Trek products using Order Grids
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View customers' birthdays
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Walking through the inventory scanning process for Cycle Counts and Full-Store Inventory
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Warranty an item
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What is Emergency Support? How do I access it?
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What is the GDPR?
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Where can I find more help?
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Why does my client PC(s) prompt me to update even after my server PC has been updated?
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Work Order report definitions