All articles

  1. ¿Cómo agregar un cliente?

  2. ¿Cómo completo una devolución?

  3. ¿Cómo crear un pedido de proveedor?

  4. ¿Cómo dar de alta un nuevo usuario?

  5. ¿Cómo ejecuto una transacción de venta?

  6. ¿Cómo gestionar la carga de trabajo en mi taller?

  7. ¿Cómo puedo recibir asistencia remota?

  8. ¿Cómo vender un vale-regalo?

  9. ¿Qué hace cada autorización de usuario en Ascend?

  10. Accéder au Ascend HQ

  11. Access Ascend HQ

  12. Accessing Ascend Analytics

  13. Accessing Ascend Online Reports (AOR)

  14. Accessing Dexter from Ascend

  15. Accounting for bikes bought on TrekBikes.com (Click & Collect)

  16. Add a country in Ascend

  17. Add a custom image to the (Ingenico) payment terminal

  18. Add a customer

  19. Add a logo to the receipt printer

  20. Add a new user

  21. Add a Tax Exception Reason

  22. Add a user in Ascend Analytics

  23. Add or edit a product

  24. Add or edit products for an existing sales promotion

  25. Adjust the contrast on an MC1000 inventory scanner

  26. All about Fast Login (Force Login or Forced Login)

  27. All about the AOR Customer Transaction history report

  28. All about the AOR Reorder Report

  29. All about the AOR Service History report

  30. All about the Ascend User permissions

  31. All about the employee Time Clock

  32. Analyze inventory scan results

  33. Ascend Analytics metrics

  34. Ascend can't connect to my payment processing device

  35. Ascend HQ Analyse des catégories

  36. Ascend HQ Analyse verkoopteam metrics

  37. Ascend HQ Analytics Metrics

  38. Ascend HQ Categorie Analyserapport

  39. Ascend HQ Category Analysis metrics

  40. Ascend HQ FAQs

  41. Ascend HQ RPM Accuracy metrics

  42. Ascend HQ RPM Satus controle rapport

  43. Ascend HQ Sales Team Analysis metrics

  44. Ascend HQ Service Team Analysis metrics

  45. Ascend HQ Vérification de l'état du RPM

  46. Ascend recommended practices for QuickBooks®

  47. Ascend requirements for hardware & peripherals

  48. Assemble a product for a customer (bike builds)

  49. Assembler un produit pour un client

  50. Assign your Quickbooks accounts in Ascend

  51. Change a Tax Rate during a sale

  52. Change the customer in a transaction

  53. Charge a purchase to Purchase on Account (accounts receivable)

  54. Close Purchase on Account for a customer (accounts receivable)

  55. Comment ajouter un client?

  56. Comment ajouter un nouvel utilisateur?

  57. Comment créer une commande fournisseur?

  58. Comment effectuer un retour?

  59. Comment exécuter une transaction de vente?

  60. Comment gérer la charge de travail de mon atelier?

  61. Comment gérer la réparation d'un client?

  62. Comment puis-je connecter un technicien de support à mon ordinateur?

  63. Comment vendre un bon d’achat?

  64. Complete a return

  65. Configure the default work order preferences

  66. Configure the Unitech EA500 Plus inventory scanner

  67. Configure the Windows® settings for Ascend on the computer

  68. Connect the cash drawer

  69. COVID-19 retailer resources

  70. Create a layaway

  71. Create a new Product Category

  72. Create a quote

  73. Create a sales promotion

  74. Create a Vendor Order (purchase order)

  75. Create an Ascend University account

  76. Create and Use Customer Groups

  77. Create custom payment types

  78. Create customer and product queries

  79. Create rental Collections, Products, and Items

  80. Create rental Rate programs

  81. Create, edit, and use coupons

  82. Discount items on a transaction

  83. Discounting By Quantity Purchased (Kits)

  84. Display my product availability on TrekBikes.com

  85. Download coupons using the Coupon Wizard

  86. eCommerce Integration FAQs

  87. Een nieuw werkstation installeren

  88. Een product voor een klant assembleren

  89. Email employees

  90. Exchange a product for a customer

  91. Exigences matérielles minimales pour Ascend

  92. Export (upload) product information to an eCommerce (SmartEtailing) website

  93. Export query data from Ascend

  94. Find my "top" customers

  95. Fixez des objectifs de RPM dans Ascend HQ

  96. Gebruik de Ascend Retailer Portal op ShareFile

  97. Get a Support Tech connected to my computer

  98. Get started with Ascend’s eCommerce (SmartEtailing) integration

  99. Get started with Ascend’s Reservations functions

  100. Get started with Listen360 integration

  101. Get started with Trek Connect E-Commerce

  102. Handle Special Order items

  103. Handling internet outages or connection issues

  104. Handling seasonal employees (who may come back next year)

  105. Handling vendor/supplier price changes (updates)

  106. Help a customer apply for a Trek Card in your store

  107. Het Prikklok rapport van Ascend HQ gebruiken

  108. Hoe voeg ik een klant toe?

  109. How does a label audit work?

  110. How to set your Ascend desktop

  111. I can't log in to Ascend

  112. I forgot my password for Ascend

  113. I forgot my user name or password for Ascend Online Reports

  114. I forgot my username or password for Ascend Analytics

  115. I messed up a sale/payment. How do I fix it?

  116. I messed up an order. How do I undo it?

  117. Import a chart of accounts into Ascend

  118. Import a large number of Rental Items into Ascend

  119. Import a large number of Rental Products into Ascend

  120. Import a large number of vendor products into Ascend

  121. Import scan files from an MC2180 Inventory scanner

  122. In-Store Products vs. Vendor Products

  123. Install a new workstation

  124. Install an Ascend update

  125. Install an MC2180 inventory scanner

  126. Install Ascend on a new workstation

  127. Install the (Ingenico) payment terminal

  128. Install the label printer

  129. Install the receipt printer

  130. Installer un nouveau poste de travail

  131. Issue In-Store Credit

  132. Join the Ascend Customer Network (ACN) on Yammer

  133. Listen360 FAQs

  134. Listen360 Overview with Ascend

  135. Manage Discount Reasons

  136. Manage the service center’s workload

  137. Manage the work order Quickies buttons

  138. Manage users across all multi-store locations

  139. Manage Work Order Spaces in Ascend

  140. Manage Work Order statuses

  141. Manually process a credit card, Trek Card, or gift card payment

  142. Messaging customers

  143. Métrique d’analyse de l’équipe de vente d’Ascend HQ

  144. Minimale hardwarevereisten voor Ascend

  145. Move files from Ascend into Quickbooks

  146. My barcode scanner isn't working

  147. My inventory scanner isn't connecting to Windows Mobile Device Center

  148. My inventory scanner isn't working

  149. My label printer isn't working

  150. My nightly database backups are failing

  151. Notas de actualización (Versión general)

  152. Planifier la livraison par e-mail du rapport d’analyse des catégories Ascend HQ

  153. Post a payment to Purchase on Account (accounts receivable)

  154. Prepare for a full-store physical inventory

  155. Prepare for cycle counts

  156. Print a large receipt for a transaction

  157. Private Beta Programs

  158. Process a cash payment

  159. Process a check payment

  160. Process a custom payment type

  161. Process a customer’s repair (work order)

  162. Process a financing payment

  163. Process a gift card payment

  164. Process a gift certificate payment

  165. Process a trade-in payment

  166. Process a Trek Card payment

  167. Process an eCommerce payment

  168. Process an in-store credit payment

  169. Process credit or debit card payments using the (Ingenico) payment terminal

  170. Process eCommerce (SmartEtailing) sales

  171. Process payments during an internet outage

  172. Process Trek warranties

  173. Producten verkopen van bestaande leveranciersnabestellingen

  174. Quality Bicycle Products (QBP) integration

  175. Que fait chaque autorisation utilisateur dans Ascend?

  176. Quick start guide for cashiers

  177. Reboot an MC1000 inventory scanner

  178. Recalculate the Average Cost for a product

  179. Receive Vendor Orders

  180. Recommended settings for AscendScan and the MC2180 inventory scanner

  181. Reconcile inventory

  182. Record a payout (petty cash)

  183. Record bike inspections and recommended service (multi-point inspection)

  184. Register Bikes with Trek during transactions

  185. Release Notes (Beta)

  186. Release Notes (Early Release)

  187. Release Notes (General Release)

  188. Resolve discrepancies in inventory counts

  189. Return an item bought on TrekBikes.com

  190. RPM-doelen instellen in Ascend HQ

  191. Run a custom query

  192. Run a sales transaction

  193. Schedule a Reservation

  194. Schedule email delivery of Ascend HQ Category Analysis report

  195. Scheduled Report Delivery FAQs

  196. Sectioning the store for a full-store inventory

  197. See sales totals for my customers (like what they owe us, what we owe them, and what they've spent over time)

  198. See who took a payment

  199. Sell a Gift Card

  200. Sell a Gift Certificate

  201. Sell a rental item

  202. Selling products from existing vendor/supplier backorders

  203. Selling products that come in bulk (case quantity)

  204. Selling Trek Project One (P1) bikes

  205. Send bike sale information to Project 529 Garage

  206. Send inventory & pricing information to Bike Exchange

  207. Send inventory & pricing information to Locally

  208. Send inventory and sales data to Specialized using S_Connect

  209. Send invoices for Purchase on Account (accounts receivable)

  210. Send purchase and registration information to Bike Index

  211. Serialization

  212. Set “off” season product Mins and Maxes

  213. Set goals in Ascend Analytics

  214. Set RPM Goals in Ascend HQ

  215. Set up a barcode scanner

  216. Set up a category flat tax

  217. Set up a Quickbooks file

  218. Set up Ascend to export (upload) products to an ecommerce (SmartEtailing) website

  219. Set up Ascend to import (download) ecommerce (SmartEtailing) sales

  220. Set up email integration

  221. Set up Gift Cards in my shop

  222. Set up my service center’s availability for scheduling

  223. Set up Purchase on Account for a customer (accounts receivable)

  224. Set up reports to deliver automatically

  225. Set up SMS (text) integration

  226. Set up workstation names

  227. Sign up for Ascend emails

  228. Spot check inventory values

  229. Submit a support ticket

  230. Submit an idea for an improvement to the software

  231. The cash drawer isn't opening

  232. The touch screen isn't working on my payment terminal

  233. Tips to keep my system protected

  234. Toegang tot Ascend HQ

  235. Transfer products between multi-store locations

  236. Trek Connect Retail Marketing (TCRM) post-purchase emails

  237. Trek integration in Vendor Orders

  238. Troubleshooting the receipt printer

  239. Turn off serial number prompts

  240. Update the Ingenico payment terminal driver

  241. Use the SmartEtailing Direct Mail Customer Export with Ascend

  242. Use rounded payments

  243. Use the Ascend Retailer Portal on ShareFile

  244. Use the Cash Drawer Counter

  245. Use the Category Mapper

  246. User permissions for a cycle count or full-store inventory

  247. Using customer data

  248. Using the Ascend HQ Time Clock report

  249. Using the Inventory Center for Cycle Counts and Full-store Physical Inventory

  250. Using the Orders Received by Session report

  251. Utilisation du rapport Horloge dans Ascend HQ

  252. Utilisez le portail Ascend Retailer sur ShareFile

  253. Vendor product update: Trek 2022 model year bike rollover

  254. Vendor/supplier labeling programs

  255. Vente de produits à partir de commandes en backorders existants

  256. View availability for Trek products using Order Grids

  257. View customers' birthdays

  258. Walking through the inventory scanning process for Cycle Counts and Full-Store Inventory

  259. Warranty an item

  260. What is Emergency Support? How do I access it?

  261. What is the GDPR?

  262. Where can I find more help?

  263. Why does my client PC(s) prompt me to update even after my server PC has been updated?

  264. Work Order report definitions

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