All articles

  1. ¿Cómo agregar un cliente?

  2. ¿Cómo completo una devolución?

  3. ¿Cómo crear un pedido de proveedor?

  4. ¿Cómo dar de alta un nuevo usuario?

  5. ¿Cómo ejecuto una transacción de venta?

  6. ¿Cómo gestionar la carga de trabajo en mi taller?

  7. ¿Cómo muestro la disponibilidad de mis productos en TrekBikes.com?

  8. ¿Cómo vender un vale-regalo?

  9. ¿Qué hace cada autorización de usuario en Ascend?

  10. Accéder au Ascend HQ

  11. Access Ascend HQ

  12. Accessing Ascend Analytics

  13. Accessing Ascend Online Reports (AOR)

  14. Accessing Dexter from Ascend

  15. Accesso ad Ascend HQ

  16. Add a country in Ascend

  17. Add a custom image to the (Ingenico) payment terminal

  18. Add a customer

  19. Add a logo to the receipt printer

  20. Add a new user

  21. Add a Tax Exception Reason

  22. Add a user in Ascend Analytics

  23. Add or edit a product

  24. Add or edit products for an existing sales promotion

  25. Adding a Call2Recycle SKU to new e-bike sales

  26. Adjust the contrast on an MC1000 inventory scanner

  27. Afhandelen van eCommerce-verkopen

  28. Aggiunta di un cliente

  29. Aggiunta di un nuovo utente

  30. All about Fast Login (Force Login or Forced Login)

  31. All about the AOR Customer Transaction history report

  32. All about the AOR Reorder Report

  33. All about the AOR Service History report

  34. All about the Ascend User permissions

  35. All about the employee Time Clock

  36. Analyze inventory scan results

  37. Ascend Analytics metrics

  38. Ascend can't connect to my payment processing device

  39. Ascend HQ Analyse des catégories

  40. Ascend HQ Analyse verkoopteam metrics

  41. Ascend HQ Analytics Metrics

  42. Ascend HQ Categorie Analyserapport

  43. Ascend HQ Category Analysis metrics

  44. Ascend HQ FAQs

  45. Ascend HQ Reorder Analysis tool

  46. Ascend HQ RPM Accuracy metrics

  47. Ascend HQ RPM Satus controle rapport

  48. Ascend HQ Sales Team Analysis metrics

  49. Ascend HQ Service Team Analysis metrics

  50. Ascend HQ Vérification de l'état du RPM

  51. Ascend HQ: Imposta obiettivi RPM

  52. Ascend recommended practices for QuickBooks®

  53. Ascend requirements for hardware & peripherals

  54. Ascendを設定して、Eコマース ウェブサイトに商品をエクスポート(アップロード)する

  55. Assemble a product for a customer (bike builds)

  56. Assembler un produit pour un client

  57. Assign your Quickbooks accounts in Ascend

  58. Beginnen met de Locally-integratie

  59. Best practices for ordering & receiving

  60. Beyond Trust: How to connect with our support team

  61. Cambiare un prodotto

  62. Change a Tax Rate during a sale

  63. Change the customer in a transaction

  64. Charge a purchase to Purchase on Account (accounts receivable)

  65. Check in multiple Trek orders with the Receiving Wizard

  66. Close Purchase on Account for a customer (accounts receivable)

  67. Cloud Product Catalog set up in Ascend HQ

  68. Come faccio a visualizzare la disponibilità del mio prodotto su TrekBikes.com?

  69. Comment ajouter un client?

  70. Comment ajouter un nouvel utilisateur?

  71. Comment créer une commande fournisseur?

  72. Comment effectuer un retour?

  73. Comment exécuter une transaction de vente?

  74. Comment gérer la charge de travail de mon atelier?

  75. Comment gérer la réparation d'un client?

  76. Comment puis-je présenter la disponibilité de mes produits sur TrekBikes.com ?

  77. Comment vendre un bon d’achat?

  78. Cómo iniciarse en la integración de Locally

  79. Cómo utilizar el catálogo de productos en la nube

  80. Cómo utilizar la Product Match Tool

  81. Completamento di un reso

  82. Complete a return

  83. Configura Ascend para exportar (subir) productos a una página web de ecommerce

  84. Configurar Ascend para importar (descargar) ventas de ecommerce

  85. Configurar el escáner de inventario Unitech EA520: Instalar AscendScan y BeyondTrust

  86. Configurare Ascend per esportare (caricare) i prodotti su un sito di eCommerce

  87. Configurare Ascend per importare (scaricare) le vendite di e-commerce

  88. Configuration du PDA Unitech EA520 : configuration d’AscendScan et de BeyondTrust

  89. Configurazione dello scanner di magazzino Unitech EA520: Configurazione AscendScan e BeyondTrust

  90. Configure the default work order preferences

  91. Configure the Unitech EA500 Plus inventory scanner

  92. Configure the Unitech EA520 Inventory Scanner: Set Up AscendScan and BeyondTrust

  93. Configure the Windows® settings for Ascend on the computer

  94. Configurer Ascend pour exporter (charger) les produits sur un site de commerce électronique

  95. Configurer Ascend pour importer (télécharger) les ventes en ligne

  96. Connect the cash drawer

  97. COVID-19 retailer resources

  98. Create a layaway

  99. Create a new Product Category

  100. Create a quote

  101. Create a sales promotion

  102. Create a Vendor Order (purchase order)

  103. Create an Ascend University account

  104. Create and Use Customer Groups

  105. Create custom payment types

  106. Create customer and product queries

  107. Create rental Collections, Products, and Items

  108. Create rental Rate programs

  109. Create, edit, and use coupons

  110. Creazione di un ordine fornitore (ordine di acquisto)

  111. Creazione di un pagamento dilazionato/con Acconto

  112. Creazione di un preventivo

  113. Creazione, modifica e utilizzo dei coupon

  114. De cloud-productcatalogus gebruiken

  115. De Unitech EA520 voorraadscanner instellen: Het instellen van AscendScan en BeyondTrust

  116. Découvrir l’intégration à Locally

  117. Devolución de una compra realizada a través de Locally

  118. Discount items on a transaction

  119. Discounting By Quantity Purchased (Kits)

  120. Display my product availability on TrekBikes.com

  121. Download coupons using the Coupon Wizard

  122. eCommerce Integration FAQs

  123. Een nieuw werkstation installeren

  124. Een product voor een klant assembleren

  125. Elaborare le vendite dell’eCommerce

  126. Elaborazione di un pagamento con assegno

  127. Elaborazione di un pagamento con un buono acquisto

  128. Elaborazione di un pagamento con un buono regalo

  129. Elaborazione di un pagamento in contanti

  130. Email employees

  131. Enviar información del inventario y precios a Locally

  132. Envoyer les informations relatives à l’inventaire et aux prix à Locally

  133. Esportare (caricare) le informazioni del prodotto su un sito web di e-commerce

  134. Exchange a product for a customer

  135. Exigences matérielles minimales pour Ascend

  136. Export (upload) product information to an eCommerce website

  137. Export query data from Ascend

  138. Exportar (subir) información de productos a una página web de eCommerce

  139. Exporteer (upload) productinformatie naar een eCommerce website

  140. Exporter (charger) les informations relatives aux produits sur un site de commerce électronique

  141. eコマースの売上を処理する

  142. FAQ sull’e-commerce di Trek Connect (Clicca e Ritira)

  143. Find my "top" customers

  144. Foire aux questions sur Trek Connect E-Commerce (click & collect)

  145. Gebruik de Ascend Retailer Portal op ShareFile

  146. Gestione degli articoli con ordini speciali

  147. Gestione del carico di lavoro del centro assistenza

  148. Gestione delle transazioni di vendita

  149. Get started with Ascend’s Reservations functions

  150. Get started with eCommerce integration

  151. Get started with Klarna payment integration

  152. Get started with Listen360 integration

  153. Get started with Locally integration

  154. Get started with SmartEtailing integration

  155. Get started with Trek Connect E-Commerce

  156. Guida rapida per cassieri

  157. Handle Special Order items

  158. Handling internet outages or connection issues

  159. Handling seasonal employees (who may come back next year)

  160. Handling the 2021 Bontrager Satellite pedal recall

  161. Handling vendor/supplier price changes (updates)

  162. Herramienta de gestión de pedidos especiales - Ascend HQ

  163. Het Prikklok rapport van Ascend HQ gebruiken

  164. Het product-matchgereedschap gebruiken

  165. Hoe laat ik de beschikbaarheid van mijn producten zien op Trekbikes.com?

  166. Hoe voeg ik een klant toe?

  167. How does a label audit work?

  168. How to set your Ascend desktop

  169. I can't log in to Ascend

  170. I forgot my password for Ascend

  171. I forgot my user name or password for Ascend Online Reports

  172. I forgot my username or password for Ascend Analytics

  173. I messed up a sale/payment. How do I fix it?

  174. I messed up an order. How do I undo it?

  175. Import a chart of accounts into Ascend

  176. Import a large number of Rental Items into Ascend

  177. Import a large number of Rental Products into Ascend

  178. Import a large number of vendor products into Ascend

  179. Import scan files from an MC2180 Inventory scanner

  180. In-Store Products vs. Vendor Products

  181. Iniziare con l’integrazione di Locally

  182. Install a new workstation

  183. Install an Ascend update

  184. Install an MC2180 inventory scanner

  185. Install Ascend on a new workstation

  186. Install the (Ingenico) payment terminal

  187. Install the label printer

  188. Install the receipt printer

  189. Installer un nouveau poste de travail

  190. Instellen van Ascend om eCommerce-verkopen te importeren (downloaden)

  191. Instellen van Ascend om producten te exporteren (uploaden) naar een eCommerce website

  192. Integrazione Trek in Ordini fornitore

  193. Invio delle informazioni sull'inventario e sui prezzi a Locally

  194. Issue In-Store Credit

  195. Join the Ascend Customer Network (ACN) on Yammer

  196. Klarna - Returns on unreceived orders

  197. Klarna transactions over $15K

  198. Listen360 FAQs

  199. Listen360 Overview with Ascend

  200. Locally と連携させる

  201. Locallyで購入した商品の返品

  202. Locallyに在庫と価格の情報を送信

  203. Locallyの売上をインポートするためのAscend設定

  204. Manage Discount Reasons

  205. Manage the service center’s workload

  206. Manage the work order Quickies buttons

  207. Manage users across all multi-store locations

  208. Manage Work Order Spaces in Ascend

  209. Manage Work Order statuses

  210. Managing Trek backorders

  211. Manually process a credit card or gift card payment

  212. Messaging customers

  213. Metriche RPM Accuracy su Ascend HQ

  214. Métrique d’analyse de l’équipe de vente d’Ascend HQ

  215. Minimale hardwarevereisten voor Ascend

  216. Modifica del cliente in una transazione

  217. Move files from Ascend into Quickbooks

  218. My barcode scanner isn't working

  219. My inventory scanner isn't connecting to Windows Mobile Device Center

  220. My inventory scanner isn't working

  221. My label printer isn't working

  222. My nightly database backups are failing

  223. Notas de actualización (Versión general)

  224. Outil de gestion des commandes spéciales - Ascend HQ

  225. Pianificare gli interventi in officina/centro assistenza

  226. Planifier la livraison par e-mail du rapport d’analyse des catégories Ascend HQ

  227. Post a payment to Purchase on Account (accounts receivable)

  228. Preguntas frecuentes sobre Trek Connect E-Commerce (click & collect)

  229. Prepare for a full-store physical inventory

  230. Prepare for cycle counts

  231. Print a large receipt for a transaction

  232. Private Early Access Programs

  233. Procesar ventas de eCommerce

  234. Process a cash payment

  235. Process a check payment

  236. Process a custom payment type

  237. Process a customer’s repair (work order)

  238. Process a financing payment

  239. Process a gift card payment

  240. Process a gift certificate payment

  241. Process a sale with a Klarna payment

  242. Process a trade-in payment

  243. Process an eCommerce payment

  244. Process an in-store credit payment

  245. Process credit or debit card payments using the (Ingenico) payment terminal

  246. Process eCommerce sales

  247. Process payments during an internet outage

  248. Process Trek warranties

  249. Producten verkopen van bestaande leveranciersnabestellingen

  250. Quality Bicycle Products (QBP) integration

  251. Que fait chaque autorisation utilisateur dans Ascend?

  252. Quick start guide for cashiers

  253. Reboot an MC1000 inventory scanner

  254. Recalculate the Average Cost for a product

  255. Receive Vendor Orders

  256. Recommended settings for AscendScan and the MC2180 inventory scanner

  257. Reconcile inventory

  258. Record a payout (petty cash)

  259. Record bike inspections and recommended service (multi-point inspection)

  260. Register bikes with Trek during transactions

  261. Release Notes (Early Access)

  262. Release Notes (General Release)

  263. Reprinting receipts

  264. Resolve discrepancies in inventory counts

  265. Restituire un acquisto effettuato tramite Locally

  266. Retour d’un achat réalisé via Locally

  267. Retourneren van een aankoop die gedaan is via Locally

  268. Return a purchase made via Locally

  269. Return an item with a Klarna payment

  270. RPM-doelen instellen in Ascend HQ

  271. Run a custom query

  272. Run a sales transaction

  273. Schedule a Reservation

  274. Schedule email delivery of Ascend HQ Category Analysis report

  275. Scheduled Report Delivery FAQs

  276. Sectioning the store for a full-store inventory

  277. See sales totals for my customers (like what they owe us, what we owe them, and what they've spent over time)

  278. See who took a payment

  279. Sell a Gift Card

  280. Sell a Gift Certificate

  281. Sell a rental item

  282. Selling products from existing vendor/supplier backorders

  283. Selling products that come in bulk (case quantity)

  284. Selling Trek Project One (P1) bikes

  285. Send bike sale information to Project 529 Garage

  286. Send inventory & pricing information to Bike Exchange

  287. Send inventory & pricing information to Locally

  288. Send inventory and sales data to Specialized using S_Connect

  289. Send invoices for Purchase on Account (accounts receivable)

  290. Send purchase and registration information to Bike Index

  291. Serialization

  292. Set “off” season product Mins and Maxes

  293. Set goals in Ascend Analytics

  294. Set RPM Goals in Ascend HQ

  295. Set up a barcode scanner

  296. Set up a category flat tax

  297. Set up a Quickbooks file

  298. Set up Ascend to export (upload) products to an ecommerce website

  299. Set up Ascend to import (download) ecommerce sales

  300. Set up email integration

  301. Set up Gift Cards in my shop

  302. Set up my service center’s availability for scheduling

  303. Set up Purchase on Account for a customer (accounts receivable)

  304. Set up reports to deliver automatically

  305. Set up SMS (text) integration

  306. Set up workstation names

  307. Set up your Klarna account

  308. Sign up for Ascend emails

  309. Special Orders Management Tool - Ascend HQ

  310. Speciale bestellingen beheertool - Ascend HQ

  311. Spot check inventory values

  312. Strumento di gestione degli ordini speciali - Ascend HQ

  313. Submit a support ticket

  314. Submit an idea for an improvement to the software

  315. The cash drawer isn't opening

  316. The touch screen isn't working on my payment terminal

  317. Tips to keep my system protected

  318. Toegang tot Ascend HQ

  319. Traiter les ventes en ligne

  320. Transfer products between multi-store locations

  321. Trek Connect eCommerce (click & collect) - Veelgestelde vragen

  322. Trek Connect Retail Marketing (TCRM) post-purchase emails

  323. Trek Eコマース FAQ

  324. Trek integration in Vendor Orders

  325. Trek UPC to EAN Conversion

  326. TrekBikes.comで商品の在庫状況を表示するにはどうすればよいですか?

  327. Troubleshooting the receipt printer

  328. Turn off serial number prompts

  329. Tutto ciò che c’è da sapere sulle autorizzazioni degli utenti in Ascend

  330. Unitech EA520 Inventory Scannerの設定: AscendScanとBeyondTrustのセットアップ

  331. Update the Ingenico payment terminal driver

  332. Use rounded payments

  333. Use the Ascend Retailer Portal on ShareFile

  334. Use the Cash Drawer Counter

  335. Use the Category Mapper

  336. Use the Product Match Tool (Ecommerce product matching)

  337. User permissions for a cycle count or full-store inventory

  338. Using customer data

  339. Using the Ascend HQ Time Clock report

  340. Using the Cloud Product Catalog

  341. Using the Inventory Center for Cycle Counts and Full-store Physical Inventory

  342. Using the Orders Received by Session report

  343. Using the Product Replacement Wizard (model rollover tool)

  344. Utilisation de l’outil de correspondance des produits

  345. Utilisation du catalogue de produits Cloud

  346. Utilisation du rapport Horloge dans Ascend HQ

  347. Utilisez le portail Ascend Retailer sur ShareFile

  348. Utilizzo del Cloud Product Catalog

  349. Utilizzo dello strumento Product Match

  350. Vendita di un buono acquisto

  351. Vendor product update: Trek 2022 model year bike rollover

  352. Vendor/supplier labeling programs

  353. Vente de produits à partir de commandes en backorders existants

  354. Verstuur voorraad- & prijsinformatie naar Locally

  355. View availability for Trek products using Order Grids

  356. View customers' birthdays

  357. Walking through the inventory scanning process for Cycle Counts and Full-Store Inventory

  358. Warranty an item

  359. What is Emergency Support? How do I access it?

  360. What is the GDPR?

  361. Where can I find more help?

  362. Why does my client PC(s) prompt me to update even after my server PC has been updated?

  363. Work Order report definitions

  364. 로컬리를 통해 구매한 제품 반품하기

  365. 로컬리에 재고 및 가격 정보 발송

  366. 로컬리와 연동하기

  367. 어센드를 이용해 이커머스 판매 불러오기(다운로드)

  368. 어센드를 이용해 제품을 이커머스 웹사이트로 내보내기(업로드)

  369. 유니테크 EA520 재고 스캐너 구성: 어센드스캔(AscendScan)과 비욘드트러스트(BeyondTrust) 설정

  370. 이커머스 웹사이트로 제품 정보 내보내기(업로드)

  371. 이커머스 판매 처리

  372. 제품 매칭 도구 사용

  373. 클라우드 제품 카탈로그 사용

  374. 트렉 홈페이지(TrekBikes.com)에서 우리 매장의 재고 현황은 어떻게 나타내나요?

  375. 트렉의 커넥트 이커머스 (클릭 앤 콜렉트) 관련 자주 묻는 질문들

  376. 특별 주문 관리 도구 - 어센드 HQ

  377. クラウド製品カタログの使い方

  378. 在庫情報をLocallyに連携する

  379. 特別注文管理ツール - Ascend HQ

  380. 製品マッチツールの使い方

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